Telemedicine Visits

Convenient, Compassionate Care—Right from Home

At Universal Pediatric Associates, we’re proud to offer secure telemedicine visits so your child can get quality medical care without having to leave home. Whether your little one has a sudden rash, a lingering cough, or you just need a quick follow-up, our pediatricians are here to help—virtually!

👩‍⚕️ What Is a Telemedicine Visit?

A telemedicine visit is a video appointment with one of our pediatric providers using your smartphone, tablet, or computer. You’ll see and speak with your child’s doctor just like you would in the office—only online.

🧸 Conditions We Can Evaluate via Telemedicine

We can address many common pediatric concerns virtually, such as:

• Colds, coughs, and mild respiratory symptoms
• Allergies and skin rashes
• Pink eye and minor infections
• Medication refills and follow-up visits
• Behavioral or developmental concerns
• Nutrition and sleep questions

Note: Some conditions may require an in-person exam. If that’s the case, we’ll guide you through the next steps.

💻 How to Schedule a Telemedicine Visit

1. Call us at 781 235 9737 or use the Patient Gateway Portal to request an appointment.
2. You’ll receive a secure link via text or email before your visit.
3. At your appointment time, simply click the link to connect with your pediatrician!

🛡️ Is It Secure?

Absolutely. Our telemedicine platform meets all HIPAA privacy and security standards, ensuring your child’s health information stays safe.

🕓 Hours for Telemedicine Visits

Telemedicine visits are available during our regular office hours:
Monday–Friday: 8:00 AM – 5:00 PM
Saturday and Sunday: On-call doctor

📱 Tips for a Successful Visit

• Choose a quiet, well-lit space
• Have your child’s temperature and current medications ready
• Make a list of symptoms or questions before the visit
• Check your internet connection before starting

❤️ Your Child’s Health, Our Priority

Telemedicine allows us to keep your family safe, comfortable, and connected—no matter where you are.
If you’re unsure whether your child’s issue is suitable for a virtual visit, call our office, and we’ll help you decide.